High performance and psychological safety

How the HPO framework fosters a secure and innovative work environment

This Quick Insight explores how creating a psychologically safe environment and striving to become a High-Performance Organization (HPO) are closely interconnected and crucial for driving successful innovation. Our research reveals that organizations attaining the HPO status report higher levels of perceived psychological safety among employees, which in turn is conducive for the innovation capacity of the organization. By examining two case companies (ABC and XYZ), we provide practical insights and strategies for fostering a safe, supportive, and high-performing work environment. This Quick Insight offers valuable guidance for organizational leaders, HR professionals, and managers dedicated to enhancing innovation and performance through the implementation of the HPO framework.

KEY TAKEAWAYS

1. Adopt the HPO framework to enhance psychological safety
   Implementing the HPO framework’s structured approach helps organizations systematically improve practices that support employee well-being and security, leading to higher levels of psychological safety.
2. Encourage continuous improvement and renewal and invest in employee development
   Foster a culture where employees are always engaged in improving and innovating processes, products, and services. Provide continuous training and development opportunities to enhance employee competence and confidence. This investment and continuous engagement not only improves creativity and organizational performance but also contributes to a sense of psychological safety.
3. Create an open and supportive culture
   Develop an atmosphere where employee input is valued, mistakes are viewed as learning opportunities, and managers actively involve employees in change initiatives. Ensure that managers act with integrity, communicate clearly, and support their teams. Trustworthy management builds employee confidence and security, together with openness and supportiveness essential components of psychological safety.
4. Focus on long-term orientation
   Build sustainable relationships with stakeholders, prioritize internal candidates for vacancies, and create a stable work environment. This long-term commitment fosters a secure and supportive workplace, enhancing psychological safety.

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